WordPress Website Maintenance & Support
We provide simple, no-nonsense WordPress website maintenance and support service, with all tasks carried out in-house by our team of talented web developers.
Website Software Updates
Like all software, WordPress and its plugins need regular updates and patching. While these updates are simple to run via the dashboard, they need to be done regularly, and its important to know how to recover in the unlikely event that something goes wrong during an update.
Here at Vitamin, the same developers that build our websites run our updates. As top-level WordPress coders, they implement WP core, plugin and theme updates weekly while logging them for quality assurance and audit. Having run updates, they fully test websites, including error logs, to ensure everything runs as it should.
Uptime Monitoring
Our clients enjoy great peace of mind knowing that if something does go wrong, the first people to know about it are us! We use an automated service to continually scan websites and to notify us if any irregular downtime is detected. During office hours, we respond immediately when notified.
Security Scanning
Sadly, the risk of website compromise by malware is ever present. Having a website defaced, or even worse, a data breach involving personal data, could be catastrophic to a reputation. We provide a regular, automated scanning service to ensure that any unexpected changes are immediately flagged and investigated.
Secure, Offsite Backup
We use Amazon S3 to securely backup website files and databases (content). This service includes military-grade security and, of course, is hosted in the EU to ensure no GDPR issues. We can recover websites from full wipeout within minutes in most cases.
Priority Support and Training
While our websites are really easy to use, many of our clients like to have us on hand to provide support and training as part of the service. We tailor the offering to suit each organisation, but typically, one or two hours per month is sufficient for most clients. If feel you may need more, please let us know.